/* ── FONT ─────────────────────────────────────────────────────────────────── */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap');

/* ── VARIABLES ────────────────────────────────────────────────────────────── */
:root{
  --gold:     #F9BF41;
  --gold-dk:  #e8ad2e;
  --gold-lt:  #fef3c7;
  --gold-bg:  #fffbeb;
  --navy:     #041F60;
  --navy-lt:  #0a2f8a;
  --navy-bg:  #eff3ff;
  --red:      #CC2128;
  --slate-50: #f8fafc;
  --slate-100:#f1f5f9;
  --slate-200:#e2e8f0;
  --slate-300:#cbd5e1;
  --slate-400:#94a3b8;
  --slate-500:#64748b;
  --slate-700:#334155;
  --slate-900:#0f172a;
}

/* ── RESET & BASE ─────────────────────────────────────────────────────────── */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
html,body{
  height:100%;overflow:hidden;
  font-family:'Inter',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;
  font-size:14px;color:#1e293b;background:#f0f2f5;
}
button{cursor:pointer;border:none;background:none;font-family:inherit;font-size:inherit}
input,textarea,select{font-family:inherit;font-size:inherit;outline:none}
a{color:inherit;text-decoration:none}
img{display:block}
::-webkit-scrollbar{width:5px;height:5px}
::-webkit-scrollbar-track{background:transparent}
::-webkit-scrollbar-thumb{background:var(--gold);border-radius:3px;opacity:.5}

/* ── LAYOUT ───────────────────────────────────────────────────────────────── */
#app{display:flex;height:100vh;overflow:hidden}

/* ── SIDEBAR ──────────────────────────────────────────────────────────────── */
#sidebar{
  width:60px;flex-shrink:0;
  background:var(--navy);
  display:flex;flex-direction:column;align-items:center;
  padding:12px 0;gap:4px;
  z-index:10;
  box-shadow:2px 0 12px rgba(4,31,96,.18);
}
.sidebar-logo{
  width:40px;height:40px;border-radius:10px;
  background:var(--gold);
  display:flex;align-items:center;justify-content:center;
  font-weight:800;font-size:11px;color:var(--navy);
  margin-bottom:12px;letter-spacing:-.5px;
  box-shadow:0 2px 8px rgba(249,191,65,.4);
}
.sidebar-divider{width:32px;height:1px;background:var(--navy-lt);margin:8px 0}
.nav-btn{
  width:44px;height:44px;border-radius:10px;
  display:flex;align-items:center;justify-content:center;
  color:rgba(255,255,255,.45);transition:all .15s;position:relative;
}
.nav-btn:hover{background:var(--navy-lt);color:rgba(255,255,255,.85)}
.nav-btn.active{background:var(--gold);color:var(--navy)}
.nav-btn svg{width:20px;height:20px;flex-shrink:0}
.nav-tooltip{
  position:absolute;left:52px;white-space:nowrap;
  background:var(--navy);color:#f1f5f9;font-size:12px;font-weight:500;
  padding:4px 8px;border-radius:6px;pointer-events:none;
  opacity:0;transition:opacity .15s;z-index:100;border:1px solid var(--navy-lt);
}
.nav-btn:hover .nav-tooltip{opacity:1}
.sidebar-spacer{flex:1}
.sidebar-avatar{
  width:36px;height:36px;border-radius:50%;
  background:var(--gold);display:flex;align-items:center;justify-content:center;
  font-weight:700;font-size:12px;color:var(--navy);
  box-shadow:0 2px 6px rgba(249,191,65,.35);
}

/* ── MAIN ─────────────────────────────────────────────────────────────────── */
#main{flex:1;display:flex;overflow:hidden}

/* ── CONVERSATIONS PANEL ──────────────────────────────────────────────────── */
#conv-panel{
  width:320px;flex-shrink:0;
  background:#fff;border-right:1px solid var(--slate-200);
  display:flex;flex-direction:column;overflow:hidden;
}
.conv-panel-header{
  padding:16px 16px 0;border-bottom:1px solid var(--slate-200);
}
.conv-panel-title{font-size:18px;font-weight:700;color:var(--navy);margin-bottom:12px}
.conv-search{position:relative;margin-bottom:12px}
.conv-search input{
  width:100%;padding:7px 10px 7px 32px;
  border:1px solid var(--slate-200);border-radius:8px;
  background:var(--slate-50);font-size:13px;color:var(--slate-700);
  transition:border-color .15s,box-shadow .15s;
}
.conv-search input:focus{
  border-color:var(--gold);background:#fff;
  box-shadow:0 0 0 3px rgba(249,191,65,.12);
}
.conv-search .search-icon{
  position:absolute;left:9px;top:50%;transform:translateY(-50%);
  color:var(--slate-400);width:15px;height:15px;
}
.conv-tabs{display:flex;gap:0;margin-bottom:-1px}
.conv-tab{
  flex:1;padding:8px 4px;text-align:center;font-size:13px;font-weight:500;
  color:var(--slate-500);border-bottom:2px solid transparent;cursor:pointer;transition:all .15s;
}
.conv-tab.active{color:var(--navy);border-bottom-color:var(--gold)}
.conv-tab:hover:not(.active){color:var(--slate-700)}

/* ── CONVERSATION ITEMS ───────────────────────────────────────────────────── */
#conv-list{flex:1;overflow-y:auto}
.conv-item{
  display:flex;align-items:center;gap:11px;
  padding:12px 16px;border-bottom:1px solid var(--slate-100);
  cursor:pointer;transition:background .1s;position:relative;
}
.conv-item:hover{background:var(--slate-50)}
.conv-item.active{background:var(--navy-bg);border-left:3px solid var(--gold)}
.conv-avatar{
  width:42px;height:42px;border-radius:50%;
  display:flex;align-items:center;justify-content:center;
  font-weight:700;font-size:15px;color:#fff;flex-shrink:0;
}
.conv-body{flex:1;min-width:0}
.conv-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:2px}
.conv-name{font-weight:600;font-size:14px;color:var(--slate-900);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:170px}
.conv-time{font-size:11px;color:var(--slate-400);flex-shrink:0;margin-left:4px}
.conv-bottom{display:flex;align-items:center;justify-content:space-between;gap:4px}
.conv-preview{
  font-size:13px;color:var(--slate-500);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1;
}
.conv-preview.unread-text{color:var(--slate-900);font-weight:600}
.conv-badges{display:flex;align-items:center;gap:4px;flex-shrink:0}
.label-badge{
  display:inline-flex;align-items:center;gap:3px;
  padding:2px 6px;border-radius:99px;font-size:11px;font-weight:500;
  border:1px solid transparent;
}
.label-dot{width:6px;height:6px;border-radius:50%;flex-shrink:0}
.unread-badge{
  min-width:18px;height:18px;border-radius:99px;
  background:var(--navy);color:#fff;font-size:11px;font-weight:700;
  display:flex;align-items:center;justify-content:center;padding:0 4px;
}
.conv-empty{padding:40px 20px;text-align:center;color:var(--slate-400);font-size:13px}

/* ── CHAT PANEL ───────────────────────────────────────────────────────────── */
#chat-panel{flex:1;display:flex;flex-direction:column;overflow:hidden;background:#f0f2f5}
.chat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:var(--slate-400)}
.chat-empty-icon{width:64px;height:64px;opacity:.3}
.chat-empty h3{font-size:16px;font-weight:600;color:var(--slate-500)}
.chat-empty p{font-size:13px}

/* ── CHAT HEADER ──────────────────────────────────────────────────────────── */
#chat-header{
  background:#fff;border-bottom:1px solid var(--slate-200);
  padding:12px 16px;display:flex;align-items:center;gap:12px;flex-shrink:0;
  box-shadow:0 1px 4px rgba(0,0,0,.04);
}
.chat-header-avatar{
  width:38px;height:38px;border-radius:50%;
  display:flex;align-items:center;justify-content:center;
  font-weight:700;font-size:14px;color:#fff;flex-shrink:0;
}
.chat-header-info{flex:1;min-width:0}
.chat-header-name{font-weight:700;font-size:15px;color:var(--navy);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-header-phone{font-size:12px;color:var(--slate-500)}
.chat-header-actions{display:flex;align-items:center;gap:6px}
.btn-template{
  padding:6px 12px;border-radius:8px;
  background:var(--gold-bg);color:var(--navy);font-weight:600;font-size:13px;
  border:1px solid var(--gold);transition:all .15s;
}
.btn-template:hover{background:var(--gold-lt);border-color:var(--gold-dk)}

/* ── LABEL BAR ────────────────────────────────────────────────────────────── */
#label-bar{
  background:#fff;border-bottom:1px solid var(--slate-200);
  padding:8px 16px;display:flex;align-items:center;gap:6px;flex-wrap:wrap;
  flex-shrink:0;min-height:40px;
}
.label-tag{
  display:inline-flex;align-items:center;gap:5px;
  padding:3px 8px;border-radius:99px;font-size:12px;font-weight:500;
  cursor:pointer;transition:opacity .15s;
}
.label-tag:hover{opacity:.8}
.label-tag .remove-label{font-size:14px;line-height:1;opacity:.7}
.add-label-btn{
  display:inline-flex;align-items:center;gap:4px;
  padding:3px 8px;border-radius:99px;font-size:12px;font-weight:500;
  color:var(--slate-500);background:var(--slate-100);border:1px dashed var(--slate-300);
  cursor:pointer;transition:all .15s;
}
.add-label-btn:hover{background:var(--slate-200);color:var(--slate-700)}

/* Label dropdown */
.label-dropdown{
  position:absolute;top:calc(100% + 4px);left:0;z-index:200;
  background:#fff;border:1px solid var(--slate-200);border-radius:10px;
  box-shadow:0 8px 24px rgba(4,31,96,.12);
  padding:6px;min-width:200px;max-height:240px;overflow-y:auto;
}
.label-dropdown-item{display:flex;align-items:center;gap:8px;padding:8px 10px;border-radius:7px;cursor:pointer;transition:background .1s}
.label-dropdown-item:hover{background:var(--slate-50)}
.label-dropdown-item .label-color-swatch{width:10px;height:10px;border-radius:50%;flex-shrink:0}
.label-dropdown-empty{padding:12px 10px;color:var(--slate-400);font-size:13px;text-align:center}

/* ── MESSAGES AREA ────────────────────────────────────────────────────────── */
#messages-area{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:2px}
.date-sep{display:flex;align-items:center;justify-content:center;margin:12px 0}
.date-sep span{
  background:#fff;color:var(--slate-500);font-size:12px;font-weight:500;
  padding:4px 12px;border-radius:99px;box-shadow:0 1px 3px rgba(0,0,0,.08);
}
.msg-row{display:flex;margin:1px 0}
.msg-row.inbound{justify-content:flex-start}
.msg-row.outbound{justify-content:flex-end}
.bubble{
  max-width:65%;padding:8px 12px 6px;border-radius:12px;
  position:relative;word-break:break-word;box-shadow:0 1px 2px rgba(0,0,0,.08);
}
.bubble.bubble-in{background:#fff;border-top-left-radius:3px}
.bubble.bubble-out{background:#d9fdd3;border-top-right-radius:3px}
.bubble-text{font-size:14px;line-height:1.5;color:#1e293b;white-space:pre-wrap}
.bubble-meta{display:flex;align-items:center;justify-content:flex-end;gap:4px;margin-top:3px}
.bubble-time{font-size:11px;color:var(--slate-400)}
.status-icon{font-size:12px;color:var(--slate-400)}
.status-icon.read{color:var(--navy)}
.bubble img{max-width:240px;border-radius:8px;cursor:pointer;display:block;margin-bottom:4px}
.bubble audio,.bubble video{max-width:260px;border-radius:8px;display:block;margin-bottom:4px}
.bubble video{max-height:200px}
.audio-player{display:flex;align-items:center;gap:8px;background:rgba(0,0,0,.05);border-radius:20px;padding:8px 12px;min-width:220px;margin-bottom:4px}
.audio-play-btn{
  width:32px;height:32px;border-radius:50%;border:none;
  background:var(--gold);color:var(--navy);
  cursor:pointer;font-size:14px;display:flex;align-items:center;justify-content:center;
  flex-shrink:0;transition:background .15s;font-weight:700;
}
.audio-play-btn:hover{background:var(--gold-dk)}
.audio-play-btn:disabled{background:var(--slate-300);color:#fff;cursor:default}
.audio-progress-wrap{flex:1;height:4px;background:rgba(0,0,0,.15);border-radius:2px;cursor:pointer;position:relative;margin:0 4px}
.audio-progress-bar{height:100%;background:var(--gold);border-radius:2px;width:0%;transition:width .08s linear;pointer-events:none}
.audio-progress-dot{position:absolute;top:50%;left:0%;transform:translate(-50%,-50%);width:12px;height:12px;border-radius:50%;background:var(--gold);pointer-events:none;transition:left .08s linear;box-shadow:0 1px 3px rgba(0,0,0,.25)}
.audio-time{font-size:11px;color:var(--slate-500);white-space:nowrap;min-width:70px;text-align:right}
.doc-link{
  display:flex;align-items:center;gap:6px;padding:8px 10px;
  background:rgba(0,0,0,.04);border-radius:8px;font-size:13px;margin-bottom:4px;
}
.doc-link svg{width:18px;height:18px;color:var(--navy);flex-shrink:0}
.template-bubble{font-size:13px;color:var(--slate-500);font-style:italic;display:flex;align-items:center;gap:5px}

/* ── INPUT AREA ───────────────────────────────────────────────────────────── */
#input-area{
  background:#fff;border-top:1px solid var(--slate-200);
  padding:10px 12px;flex-shrink:0;display:flex;flex-direction:column;gap:8px;
}
#qr-dropdown{
  display:none;background:#fff;border:1px solid var(--slate-200);border-radius:10px;
  box-shadow:0 -4px 16px rgba(4,31,96,.08);max-height:200px;overflow-y:auto;
}
.qr-item{padding:10px 14px;cursor:pointer;display:flex;flex-direction:column;gap:2px;transition:background .1s;border-bottom:1px solid var(--slate-100)}
.qr-item:last-child{border-bottom:none}
.qr-item:hover,.qr-item.selected{background:var(--gold-bg)}
.qr-shortcut{font-weight:600;font-size:13px;color:var(--navy)}
.qr-msg{font-size:12px;color:var(--slate-500);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#normal-input{display:flex;align-items:flex-end;gap:8px}
.attach-btn,.mic-btn,.send-btn{
  width:38px;height:38px;border-radius:50%;flex-shrink:0;
  display:flex;align-items:center;justify-content:center;transition:all .15s;
}
.attach-btn,.mic-btn{color:var(--slate-500);background:var(--slate-100)}
.attach-btn:hover,.mic-btn:hover{background:var(--slate-200);color:var(--slate-700)}
.send-btn{background:var(--gold);color:var(--navy)}
.send-btn:hover{background:var(--gold-dk)}
.send-btn:disabled{background:var(--slate-300);color:#fff;cursor:not-allowed}
.attach-btn svg,.mic-btn svg,.send-btn svg{width:18px;height:18px}
#msg-input{
  flex:1;resize:none;border:1px solid var(--slate-200);border-radius:10px;
  padding:9px 12px;font-size:14px;color:#1e293b;
  background:var(--slate-50);max-height:150px;line-height:1.5;transition:border-color .15s;
}
#msg-input:focus{border-color:var(--gold);background:#fff;box-shadow:0 0 0 3px rgba(249,191,65,.1)}
#recording-ui{display:none;align-items:center;gap:10px;padding:4px 0}
.rec-dot{width:10px;height:10px;border-radius:50%;background:#ef4444;animation:blink 1s infinite}
@keyframes blink{0%,100%{opacity:1}50%{opacity:.3}}
.rec-timer{font-weight:600;color:#1e293b;font-size:15px;font-variant-numeric:tabular-nums}
.rec-label{font-size:13px;color:var(--slate-500);flex:1}
.rec-cancel,.rec-send{padding:6px 14px;border-radius:8px;font-weight:600;font-size:13px}
.rec-cancel{background:var(--slate-100);color:var(--slate-500)}
.rec-cancel:hover{background:var(--slate-200)}
.rec-send{background:var(--gold);color:var(--navy)}
.rec-send:hover{background:var(--gold-dk)}

/* ── FULL CONTENT PANEL ───────────────────────────────────────────────────── */
#full-panel{flex:1;display:none;flex-direction:column;overflow:hidden;background:var(--slate-50)}
.page-header{
  background:#fff;border-bottom:1px solid var(--slate-200);
  padding:16px 24px;display:flex;align-items:center;justify-content:space-between;flex-shrink:0;
  box-shadow:0 1px 4px rgba(0,0,0,.04);
}
.page-title{font-size:18px;font-weight:700;color:var(--navy)}
.page-actions{display:flex;gap:8px}
.page-body{flex:1;overflow-y:auto;padding:24px}

/* ── TABLE ────────────────────────────────────────────────────────────────── */
.data-table{width:100%;border-collapse:collapse;background:#fff;border-radius:12px;overflow:hidden;box-shadow:0 1px 4px rgba(4,31,96,.06)}
.data-table th{
  padding:11px 16px;text-align:left;font-size:12px;font-weight:700;
  color:var(--navy);text-transform:uppercase;letter-spacing:.05em;
  background:var(--slate-50);border-bottom:2px solid var(--gold);
}
.data-table td{padding:12px 16px;border-bottom:1px solid var(--slate-100);font-size:14px;color:var(--slate-700);vertical-align:middle}
.data-table tr:last-child td{border-bottom:none}
.data-table tr:hover td{background:var(--gold-bg)}
.data-table .actions{display:flex;gap:6px}
.search-bar{display:flex;align-items:center;gap:10px;margin-bottom:16px}
.search-bar input{flex:1;padding:8px 12px 8px 36px;border:1px solid var(--slate-200);border-radius:8px;background:#fff;font-size:14px;max-width:320px}
.search-bar-wrap{position:relative;display:inline-flex;align-items:center}
.search-bar-wrap svg{position:absolute;left:10px;color:var(--slate-400);width:15px;height:15px}
.search-bar-wrap input{padding:8px 12px 8px 32px}
.tags-cell{display:flex;flex-wrap:wrap;gap:4px}

/* ── BROADCAST RESULTS ────────────────────────────────────────────────────── */
.bc-results{margin-top:12px;background:var(--slate-50);border-radius:8px;padding:12px;max-height:200px;overflow-y:auto}
.bc-result-item{display:flex;align-items:center;gap:8px;padding:4px 0;font-size:13px}
.bc-status-sent{color:#16a34a;font-weight:600}
.bc-status-failed{color:#dc2626;font-weight:600}
.status-chip{display:inline-block;padding:2px 8px;border-radius:99px;font-size:12px;font-weight:600}
.status-sent{background:#dcfce7;color:#16a34a}
.status-failed{background:#fee2e2;color:#dc2626}
.status-draft{background:var(--slate-100);color:var(--slate-500)}
.status-sending{background:var(--gold-lt);color:#d97706}

/* ── SETTINGS ─────────────────────────────────────────────────────────────── */
.settings-section{background:#fff;border-radius:12px;padding:20px;margin-bottom:20px;box-shadow:0 1px 4px rgba(4,31,96,.06)}
.settings-section-title{font-size:15px;font-weight:700;color:var(--navy);margin-bottom:16px;padding-bottom:12px;border-bottom:2px solid var(--gold)}
.settings-list{display:flex;flex-direction:column;gap:8px}
.settings-item{
  display:flex;align-items:center;justify-content:space-between;gap:12px;
  padding:10px 14px;background:var(--slate-50);border-radius:8px;border:1px solid var(--slate-200);
}
.settings-item-left{display:flex;align-items:center;gap:10px}
.color-swatch{width:16px;height:16px;border-radius:4px;flex-shrink:0}
.settings-item-name{font-weight:500;color:var(--slate-700)}
.settings-item-desc{font-size:12px;color:var(--slate-400)}
.qr-shortcut-chip{
  background:var(--navy-bg);color:var(--navy);font-weight:600;font-size:12px;
  padding:2px 8px;border-radius:6px;font-family:monospace;
}
.settings-label{font-size:13px;font-weight:600;color:var(--navy);margin-bottom:8px}

/* ── BUTTONS ──────────────────────────────────────────────────────────────── */
.btn{
  display:inline-flex;align-items:center;gap:6px;
  padding:8px 16px;border-radius:9px;font-weight:600;font-size:13px;
  transition:all .15s;cursor:pointer;
}
.btn-primary{background:var(--gold);color:var(--navy);border:1px solid var(--gold)}
.btn-primary:hover{background:var(--gold-dk);border-color:var(--gold-dk)}
.btn-secondary{background:#fff;color:var(--slate-700);border:1px solid var(--slate-200)}
.btn-secondary:hover{background:var(--slate-50);border-color:var(--slate-300)}
.btn-danger{background:#fff;color:#ef4444;border:1px solid #fecaca}
.btn-danger:hover{background:#fee2e2}
.btn-sm{padding:5px 10px;font-size:12px}
.btn svg{width:14px;height:14px}

/* ── MODALS ───────────────────────────────────────────────────────────────── */
#modal-backdrop{display:none;position:fixed;inset:0;background:rgba(4,31,96,.35);z-index:500;backdrop-filter:blur(2px)}
.modal{display:none;position:fixed;inset:0;z-index:501;align-items:center;justify-content:center}
.modal-box{
  background:#fff;border-radius:16px;
  box-shadow:0 24px 64px rgba(4,31,96,.18);
  padding:24px;width:100%;max-width:480px;max-height:90vh;
  overflow-y:auto;position:relative;
  border-top:3px solid var(--gold);
}
.modal-box.modal-lg{max-width:600px}
.modal-title{font-size:17px;font-weight:700;color:var(--navy);margin-bottom:20px}
.modal-close{
  position:absolute;top:16px;right:16px;width:28px;height:28px;border-radius:50%;
  background:var(--slate-100);display:flex;align-items:center;justify-content:center;
  color:var(--slate-500);font-size:16px;transition:all .15s;
}
.modal-close:hover{background:var(--slate-200);color:var(--slate-700)}
.form-group{margin-bottom:16px}
.form-label{display:block;font-size:13px;font-weight:600;color:var(--navy);margin-bottom:6px}
.form-input{
  width:100%;padding:9px 12px;border:1px solid var(--slate-200);border-radius:9px;
  font-size:14px;color:#1e293b;background:#fff;transition:border-color .15s;
}
.form-input:focus{border-color:var(--gold);box-shadow:0 0 0 3px rgba(249,191,65,.12)}
.form-input[type=color]{height:40px;padding:4px 8px;cursor:pointer}
textarea.form-input{resize:vertical;min-height:80px}
.form-footer{display:flex;justify-content:flex-end;gap:8px;margin-top:20px}
.form-hint{font-size:12px;color:var(--slate-400);margin-top:4px}

/* Contact selector in broadcast modal */
.contact-selector{border:1px solid var(--slate-200);border-radius:8px;overflow:hidden}
.contact-selector-header{padding:10px 12px;background:var(--slate-50);border-bottom:1px solid var(--slate-200);display:flex;align-items:center;gap:10px}
.contact-selector-header input{flex:1;padding:6px 10px;border:1px solid var(--slate-200);border-radius:6px;font-size:13px}
.contact-selector-list{max-height:220px;overflow-y:auto}
.contact-check-item{display:flex;align-items:center;gap:10px;padding:9px 12px;border-bottom:1px solid var(--slate-100);cursor:pointer;transition:background .1s}
.contact-check-item:last-child{border-bottom:none}
.contact-check-item:hover{background:var(--gold-bg)}
.contact-check-item input[type=checkbox]{width:15px;height:15px;cursor:pointer;accent-color:var(--gold)}
.contact-check-name{font-weight:500;color:var(--slate-700);font-size:13px}
.contact-check-phone{font-size:12px;color:var(--slate-400)}
.select-all-row{display:flex;align-items:center;gap:8px;padding:8px 12px;border-bottom:1px solid var(--slate-200);font-size:12px;font-weight:600;color:var(--slate-500);cursor:pointer}
.select-all-row:hover{background:var(--slate-50)}
.selected-count{font-size:12px;color:var(--slate-500);margin-top:6px}

/* ── LIGHTBOX ─────────────────────────────────────────────────────────────── */
#lightbox{display:none;position:fixed;inset:0;background:rgba(0,0,0,.9);z-index:1000;align-items:center;justify-content:center;cursor:zoom-out}
#lightbox img{max-width:92vw;max-height:92vh;object-fit:contain;border-radius:4px}

/* ── TOASTS ───────────────────────────────────────────────────────────────── */
#toast-container{position:fixed;bottom:24px;right:24px;z-index:999;display:flex;flex-direction:column;gap:8px}
.toast{
  padding:12px 16px;border-radius:10px;font-size:13px;font-weight:500;
  box-shadow:0 4px 16px rgba(4,31,96,.2);max-width:320px;animation:slideIn .2s ease;
}
.toast.success{background:#16a34a;color:#fff}
.toast.error{background:#dc2626;color:#fff}
.toast.info{background:var(--navy);color:#fff;border-left:3px solid var(--gold)}
@keyframes slideIn{from{transform:translateY(10px);opacity:0}to{transform:translateY(0);opacity:1}}

/* ── LOGIN PAGE ───────────────────────────────────────────────────────────── */
#login-page{
  position:fixed;inset:0;
  background:linear-gradient(135deg,var(--navy) 0%,#0a3080 60%,#1a4a9e 100%);
  display:flex;align-items:center;justify-content:center;z-index:9999;
}
.login-card{
  background:#fff;border-radius:20px;padding:40px 36px;
  width:100%;max-width:380px;
  box-shadow:0 24px 80px rgba(4,31,96,.4);text-align:center;
  border-top:4px solid var(--gold);
}
.login-logo{
  width:64px;height:64px;border-radius:16px;
  background:var(--gold);
  display:flex;align-items:center;justify-content:center;
  font-weight:800;font-size:14px;color:var(--navy);margin:0 auto 16px;
  box-shadow:0 4px 16px rgba(249,191,65,.4);
  letter-spacing:-.5px;
}
.login-title{font-size:22px;font-weight:800;color:var(--navy);margin-bottom:4px}
.login-sub{font-size:13px;color:var(--slate-400);margin-bottom:28px}
.login-input{
  width:100%;padding:11px 14px;border:1px solid var(--slate-200);border-radius:10px;
  font-size:14px;color:#1e293b;margin-bottom:12px;background:var(--slate-50);
  transition:border-color .15s;
}
.login-input:focus{border-color:var(--gold);background:#fff;outline:none;box-shadow:0 0 0 3px rgba(249,191,65,.12)}
.login-btn{
  width:100%;padding:12px;border-radius:10px;
  background:var(--gold);color:var(--navy);font-weight:700;font-size:15px;
  cursor:pointer;border:none;transition:all .15s;margin-top:4px;
}
.login-btn:hover{background:var(--gold-dk);transform:translateY(-1px);box-shadow:0 4px 12px rgba(249,191,65,.4)}
.login-btn:disabled{background:var(--slate-300);color:#fff;cursor:not-allowed;transform:none;box-shadow:none}
.login-error{background:#fee2e2;color:#dc2626;border-radius:8px;padding:10px 14px;font-size:13px;margin-bottom:12px;display:none}
.login-footer{margin-top:20px;font-size:12px;color:var(--slate-300)}

/* ── MISC ─────────────────────────────────────────────────────────────────── */
.text-muted{color:var(--slate-400)}
.text-sm{font-size:12px}
.flex{display:flex}
.items-center{align-items:center}
.gap-2{gap:8px}
.relative{position:relative}
.empty-state{text-align:center;padding:48px 20px;color:var(--slate-400)}
.empty-state svg{width:48px;height:48px;margin:0 auto 12px;opacity:.4}
.empty-state p{font-size:15px;font-weight:500;color:var(--slate-500);margin-bottom:4px}
.empty-state span{font-size:13px}
.spinner{width:20px;height:20px;border:2px solid var(--slate-200);border-top-color:var(--gold);border-radius:50%;animation:spin .6s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}

/* ── CONTEXT MENU ─────────────────────────────────────────────────────────── */
#conv-ctx-menu{
  position:fixed;background:#fff;border:1px solid var(--slate-200);border-radius:10px;
  box-shadow:0 6px 24px rgba(4,31,96,.12);z-index:400;display:none;min-width:190px;padding:4px;
}
.ctx-item{display:flex;align-items:center;gap:8px;padding:8px 12px;border-radius:7px;font-size:13px;color:var(--slate-700);cursor:pointer;transition:background .1s}
.ctx-item:hover{background:var(--gold-bg)}
.ctx-item.danger{color:#ef4444}
.ctx-sep{height:1px;background:var(--slate-100);margin:4px 0}

/* ── FILTER PANEL ─────────────────────────────────────────────────────────── */
#filter-panel{
  position:absolute;right:0;top:calc(100% + 6px);z-index:300;
  background:#fff;border:1px solid var(--slate-200);border-radius:12px;
  box-shadow:0 8px 24px rgba(4,31,96,.12);padding:12px;min-width:220px;display:none;
  border-top:2px solid var(--gold);
}
.filter-section-title{font-size:11px;font-weight:700;color:var(--navy);text-transform:uppercase;letter-spacing:.05em;margin-bottom:6px;margin-top:8px}
.filter-section-title:first-child{margin-top:0}
.filter-chip{
  display:inline-flex;align-items:center;gap:5px;padding:4px 10px;border-radius:99px;
  font-size:12px;font-weight:500;cursor:pointer;border:1px solid var(--slate-200);
  background:var(--slate-50);color:var(--slate-700);transition:all .15s;margin:2px;
}
.filter-chip.active{background:var(--navy);color:#fff!important;border-color:var(--navy)}
.filter-clear{width:100%;padding:6px;border-radius:7px;font-size:12px;font-weight:600;color:var(--slate-500);background:var(--slate-100);margin-top:10px;cursor:pointer;border:none;transition:background .1s}
.filter-clear:hover{background:var(--slate-200)}
.filter-dot{width:7px;height:7px;border-radius:50%;background:var(--red);display:none;position:absolute;top:2px;right:2px}
#filter-btn{
  position:relative;padding:5px 10px;border-radius:7px;font-size:12px;font-weight:600;
  color:var(--slate-500);background:var(--slate-100);border:1px solid var(--slate-200);
  cursor:pointer;display:flex;align-items:center;gap:5px;transition:all .15s;
}
#filter-btn:hover,#filter-btn.active{background:var(--gold-bg);color:var(--navy);border-color:var(--gold)}

/* ── PIPELINE ─────────────────────────────────────────────────────────────── */
.pipe-badge{display:inline-block;padding:1px 7px;border-radius:99px;font-size:11px;font-weight:600;border:1px solid transparent;white-space:nowrap}
.pipe-nouveau  {background:#eff3ff;color:var(--navy);border-color:#c7d2fe}
.pipe-en_cours {background:#fffbeb;color:#d97706;border-color:#fde68a}
.pipe-inscrit  {background:#f0fdf4;color:#16a34a;border-color:#bbf7d0}
.pipe-perdu    {background:var(--slate-100);color:var(--slate-500);border-color:var(--slate-200)}
.pipeline-col{flex:1;min-width:220px;background:var(--slate-50);border-radius:12px;display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--slate-200)}
.pipeline-col-header{padding:12px 16px;font-weight:700;font-size:13px;display:flex;align-items:center;justify-content:space-between;flex-shrink:0}
.pipeline-col-count{width:22px;height:22px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;color:#fff}
.pipeline-col-body{flex:1;overflow-y:auto;padding:8px}
.pipeline-card{background:#fff;border-radius:8px;border:1px solid var(--slate-200);padding:10px 12px;margin-bottom:6px;cursor:pointer;transition:box-shadow .15s}
.pipeline-card:hover{box-shadow:0 2px 8px rgba(4,31,96,.1)}
.pipeline-card-name{font-weight:600;font-size:13px;color:var(--navy);margin-bottom:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pipeline-card-phone{font-size:11px;color:var(--slate-400)}
.pipeline-card-preview{font-size:12px;color:var(--slate-500);margin-top:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pipeline-empty{padding:20px;text-align:center;color:var(--slate-300);font-size:12px}
.pipe-select{padding:4px 8px;border-radius:6px;font-size:12px;font-weight:600;border:1px solid var(--slate-200);cursor:pointer;outline:none;background:#fff;transition:border-color .15s}
.pipe-select:focus{border-color:var(--gold)}

/* ── NOTES ────────────────────────────────────────────────────────────────── */
.note-item{background:#fffbeb;border:1px solid #fde68a;border-radius:8px;padding:10px 12px;margin-bottom:8px;position:relative}
.note-content{font-size:13px;color:#1e293b;white-space:pre-wrap;line-height:1.5;padding-right:24px}
.note-time{font-size:11px;color:var(--slate-400);margin-top:4px}
.note-del{position:absolute;top:8px;right:8px;color:var(--slate-400);font-size:14px;cursor:pointer;transition:color .1s}
.note-del:hover{color:#ef4444}
.notes-empty{text-align:center;padding:24px;color:var(--slate-400);font-size:13px}
#notes-input{width:100%;resize:none;min-height:72px;padding:10px 12px;border:1px solid var(--slate-200);border-radius:8px;font-size:13px;font-family:inherit;margin-top:12px}
#notes-input:focus{border-color:var(--gold);outline:none;box-shadow:0 0 0 3px rgba(249,191,65,.1)}

/* ── GLOBAL SEARCH ────────────────────────────────────────────────────────── */
#search-bar-global{display:none;padding:10px 12px;border-bottom:1px solid var(--slate-200);background:#fff}
#search-global-input{width:100%;padding:8px 12px 8px 32px;border:1px solid var(--slate-200);border-radius:8px;font-size:13px;background:var(--slate-50);position:relative}
#search-global-input:focus{border-color:var(--gold);outline:none;background:#fff}
#search-results{flex:1;overflow-y:auto}
.search-result-item{display:flex;align-items:flex-start;gap:10px;padding:10px 16px;border-bottom:1px solid var(--slate-100);cursor:pointer;transition:background .1s}
.search-result-item:hover{background:var(--gold-bg)}
.search-result-name{font-weight:600;font-size:13px;color:var(--navy)}
.search-result-preview{font-size:12px;color:var(--slate-500);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:220px}
.search-result-time{font-size:11px;color:var(--slate-400);flex-shrink:0;margin-left:auto}
.search-highlight{background:#fef08a;border-radius:2px;padding:0 1px}

/* ── WINDOW STATUS BAR ────────────────────────────────────────────────────── */
#window-bar{display:none;flex-shrink:0;align-items:center;gap:8px;padding:7px 16px;font-size:12px;font-weight:500}
#window-bar.win-open{background:#dcfce7;color:#15803d;border-bottom:1px solid #bbf7d0}
#window-bar.win-expired{background:#fffbeb;color:#92400e;border-bottom:1px solid #fde68a}
#window-bar.win-new{background:#fee2e2;color:#991b1b;border-bottom:1px solid #fecaca}
.win-tpl-btn{margin-left:auto;padding:4px 10px;border-radius:6px;font-size:12px;font-weight:600;background:#fff;border:1px solid currentColor;cursor:pointer;color:inherit;transition:opacity .15s}
.win-tpl-btn:hover{opacity:.7}

/* ── CONNECTION DOT ───────────────────────────────────────────────────────── */
#conn-dot{width:8px;height:8px;border-radius:50%;background:#475569;transition:background .4s;cursor:default;margin-bottom:4px}
#conn-dot.online{background:#22c55e}
#conn-dot.offline{background:#ef4444}

/* ── BLOCKED INPUT ────────────────────────────────────────────────────────── */
#blocked-input{display:none;align-items:center;gap:10px;padding:6px 4px}
#blocked-input span{flex:1;font-size:13px;color:#92400e}

/* ── MULTI-AGENTS ─────────────────────────────────────────────────────────── */
.assign-badge{display:inline-flex;align-items:center;gap:5px;padding:4px 8px;border-radius:99px;font-size:11px;font-weight:600;background:#f0fdf4;color:#16a34a;border:1px solid #bbf7d0;cursor:default;white-space:nowrap}
.assign-badge.unassigned{background:#fffbeb;color:#d97706;border-color:#fde68a}
.assign-btn{padding:4px 8px;border-radius:6px;font-size:11px;font-weight:600;background:var(--gold-bg);color:var(--navy);border:1px solid var(--gold);cursor:pointer;white-space:nowrap;transition:background .1s}
.assign-btn:hover{background:var(--gold-lt)}
.sent-by-label{font-size:10px;color:var(--slate-400);font-style:italic;margin-left:4px}
.bubble-out .sent-by-label{color:#6b8f6b}
.agent-avatar{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:12px;color:#fff;flex-shrink:0}
.team-card{background:#fff;border:1px solid var(--slate-200);border-radius:12px;padding:16px 20px;display:flex;align-items:center;gap:14px;transition:box-shadow .15s}
.team-card:hover{box-shadow:0 2px 8px rgba(4,31,96,.1)}
.team-card-info{flex:1;min-width:0}
.team-card-name{font-weight:700;font-size:14px;color:var(--navy)}
.team-card-email{font-size:12px;color:var(--slate-500);margin-top:1px}
.role-badge{display:inline-block;padding:2px 8px;border-radius:99px;font-size:11px;font-weight:700}
.role-admin{background:var(--gold-lt);color:#d97706}
.role-agent{background:var(--navy-bg);color:var(--navy)}
.inactive-badge{background:#fee2e2;color:#dc2626}

/* ── QUOTED MESSAGE BLOCK ─────────────────────────────────────────────────── */
.quote-block{border-left:3px solid var(--gold);background:rgba(249,191,65,.08);border-radius:4px 8px 8px 4px;padding:5px 8px;margin-bottom:6px;cursor:pointer;transition:background .1s;max-width:100%}
.quote-block:hover{background:rgba(249,191,65,.15)}
.bubble-out .quote-block{border-left-color:var(--gold);background:rgba(0,0,0,.06)}
.quote-author{font-size:11px;font-weight:700;color:var(--navy);margin-bottom:2px}
.bubble-out .quote-author{color:var(--navy-lt)}
.quote-preview{font-size:12px;color:var(--slate-500);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:240px;line-height:1.4}

/* ── REPLY BUTTON ─────────────────────────────────────────────────────────── */
.reply-btn{
  display:none;flex-shrink:0;align-self:center;width:26px;height:26px;border-radius:50%;
  background:#fff;border:1px solid var(--slate-200);box-shadow:0 1px 4px rgba(0,0,0,.1);
  color:var(--slate-500);cursor:pointer;align-items:center;justify-content:center;
  margin:0 4px;transition:background .1s,color .1s;
}
.reply-btn:hover{background:var(--gold-bg);color:var(--navy);border-color:var(--gold)}
.msg-row:hover .reply-btn{display:flex}
.reply-btn svg{width:13px;height:13px;pointer-events:none}

/* ── REPLY BAR ────────────────────────────────────────────────────────────── */
#reply-bar{display:none;align-items:center;gap:10px;padding:7px 12px;background:var(--gold-bg);border-top:1px solid var(--gold);border-left:3px solid var(--gold);flex-shrink:0}
#reply-bar .reply-bar-label{font-size:11px;font-weight:700;color:var(--navy);margin-bottom:1px}
#reply-bar .reply-bar-preview{font-size:12px;color:var(--slate-500);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#reply-bar-close{width:22px;height:22px;border-radius:50%;background:var(--gold);color:var(--navy);display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:14px;flex-shrink:0;border:none;transition:background .1s;font-weight:700}
#reply-bar-close:hover{background:var(--gold-dk)}

/* ── MOBILE RESPONSIVE ────────────────────────────────────────────────────── */
@media (max-width:768px){
  #sidebar{position:fixed;bottom:0;left:0;right:0;top:auto;width:100%;height:calc(56px + env(safe-area-inset-bottom));flex-direction:row;padding:0 8px;padding-bottom:env(safe-area-inset-bottom);gap:0;z-index:200;border-top:1px solid var(--navy-lt)}
  .sidebar-logo,.sidebar-divider,.sidebar-spacer,.sidebar-avatar{display:none}
  .nav-btn{flex:1;border-radius:8px;height:48px;width:auto}
  .nav-tooltip{display:none}
  #conn-status{display:none}
  #app{flex-direction:column}
  #main{flex-direction:column;height:calc(100vh - 56px - env(safe-area-inset-bottom));overflow:hidden}
  #conv-panel{width:100%;flex:1;border-right:none}
  #chat-panel{position:fixed;top:0;left:0;right:0;bottom:calc(56px + env(safe-area-inset-bottom));z-index:100;display:none;flex-direction:column}
  #app.mobile-chat #chat-panel{display:flex}
  #app.mobile-chat #main > #conv-panel{display:none}
  #full-panel{position:fixed;top:0;left:0;right:0;bottom:calc(56px + env(safe-area-inset-bottom));z-index:100}
  #mobile-back-btn{display:flex}
  #chat-header{padding:6px 8px;gap:6px;flex-shrink:0;flex-wrap:nowrap}
  .chat-header-avatar{width:32px;height:32px;font-size:12px;flex-shrink:0}
  .chat-header-info{flex:1;min-width:0}
  .chat-header-name{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .chat-header-phone{font-size:11px}
  .chat-header-actions{gap:4px;flex-shrink:0}
  .pipe-select{max-width:80px;font-size:11px;padding:3px 4px}
  .btn-template{padding:6px 7px;font-size:15px}
  .btn-label{display:none}
  #mobile-back-btn{display:flex;flex-shrink:0;width:30px;height:30px}
  #messages-area{padding-bottom:12px}
  #window-bar span{font-size:11px}
  #input-area{flex-shrink:0;padding:8px}
  .modal-box{margin:16px;max-height:calc(100vh - 56px - env(safe-area-inset-bottom) - 32px);border-radius:12px}
}

/* Bouton retour mobile */
#mobile-back-btn{display:none;align-items:center;justify-content:center;width:34px;height:34px;border-radius:8px;background:transparent;color:var(--slate-500);flex-shrink:0;margin-right:4px}
#mobile-back-btn:hover{background:var(--slate-100)}
#mobile-back-btn svg{width:20px;height:20px}

/* ── CHATBOT ──────────────────────────────────────────────────────────────── */
.chatbot-option-card{
  display:flex;align-items:center;gap:12px;
  padding:12px 14px;background:#fff;
  border:1px solid var(--slate-200);border-radius:10px;
  transition:box-shadow .15s,border-color .15s;
}
.chatbot-option-card:hover{box-shadow:0 2px 8px rgba(4,31,96,.08);border-color:var(--gold)}
.chatbot-action-badge{
  font-size:11px;font-weight:600;padding:2px 8px;border-radius:99px;
  background:var(--gold-bg);color:var(--navy);border:1px solid var(--gold);
  white-space:nowrap;
}